Cannot say enough about Kay. She treats you as if you are family! She knows her stuff, advocates for her clients and also truly understands people. We lost count of the number of times she combined her diplomatic skills and tireless persistence to benefit us as we both bought and sold homes with her. She is very honest and we came to learn that she was going to give us the very best and most realistic advice. Always polite, she never sugarcoats and helps you spot obstacles and the overcome them – whether that is something you can do to make your home more marketable, pricing your house correctly, or finding the absolutely best deal on a new home. Not only does she understand the NoVa real estate market, she gets the realities of budgeting and never pushed us to do anything we weren’t comfortable with to make the sale. As a young family, we really appreciated that. Kay made a stressful experience enjoyable and taught us so much along the way!